This policy explains the information Waspi needs to help Nigerian businesses build storefronts and turn customer interest into WhatsApp conversations.
Last updated: September 1, 2026
What we collect
When you create or manage a Waspi store, we may collect the details you provide for your account and business, such as your name, business name, WhatsApp number, store details and product information. We may also collect basic activity information that helps us operate and improve Waspi.
How we use it
We use this information to create and run your storefront, show your products to customers, help you share your store, provide support and improve the service. We do not use your business information to send messages to your customers on your behalf.
Orders and WhatsApp
Waspi helps a customer prepare an order request that opens in WhatsApp. The conversation, delivery arrangement and payment agreement happen directly between you and your customer in WhatsApp. Waspi does not confirm an order, process payment or read the contents of your WhatsApp chats.
When we share information
Your public storefront displays the business and product information you choose to publish. We do not sell your personal information. We may share information with service providers that help us run Waspi, or where required by law.
Your choices
You can update the information in your store at any time. If you need help with your data or want to ask a privacy question, contact us through the Waspi support options below.